Being a leader is one of the hardest things to do. You may not have realised it at first, but becoming a Team Leader isn’t just a change in responsibilities. It is a change in STATUS. How you are perceived by others, and how YOU perceive yourself.

Relying on the resilience of your employees is only going to take you so far. The recruitment industry ALWAYS bounces back, and I have no doubt that it will do so again in 2026. But...you HAVE to look after your people.

It is important to remember that everyone has their own unique perspective on things, influenced by their own history and experience, and whatever is happening for them in that moment. These different perspectives are often at the root of conflict at work - and our different personality traits will also influence how we act on these perspectives.